Credit Control Administrator
Job Title: Credit Control and Administrator
Salary: £21K - £27k depending on experience
Hours: Full-time, 40 hpw (happy to consider part-time candidates who can work every weekday)
Location: Flexible hybrid (1 home, 4 office) Swanwick Marina, Southampton
Benefits: Up to 30 days holiday + bank holidays and contributory pension
Closing Date: Thursday 10th July 2025
Picture: some of team 3R enjoying a well earned beverage at Rhinefield House, New Forest in 2024.
About 3r
At 3R, we’re more than a payroll funding and back-office provider - we’re a trusted partner to hundreds of recruitment businesses across the UK. We help recruiters launch, run, and grow their own companies by giving them the tools, support, and confidence to succeed.
Our team is friendly, fast-moving, and focused on making things simple for our clients. Whether it’s through tech-enabled solutions, expert advice, or just being easy to work with, we’re always looking for ways to do things better.
We’re based in Swanwick, Hampshire, with a growing team of professionals who are passionate about helping others build successful recruitment businesses.
the role
You’ll be responsible for managing a portfolio of client accounts to ensure timely and accurate payments. While much of our credit control process is automated, your focus will be on handling exceptions - working closely with clients, recruiters, and internal teams to resolve issues and minimise outstanding debts.
Day-to-day, you’ll be reviewing overdue invoices, maintaining accurate records, liaising with clients and recruiters, and contributing to the continuous improvement of our systems and workflows. You’ll also help identify patterns in delayed payments and support improvements that drive efficiency and client satisfaction.
About you
You don’t need previous credit control experience to apply, but you will need to be organised, confident, and able to communicate clearly and professionally. This is a great opportunity for someone looking to develop their skills and build a broader understanding of our business, with plenty of room for growth.
You’ll thrive in this role if you:
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Are naturally proactive and take ownership of your responsibilities
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Communicate effectively with both clients and internal teams
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Are thorough and attentive to detail
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Can juggle priorities and stay calm under pressure
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Bring energy, resilience, and a willingness to learn
You’ll also need to be comfortable working across systems and handling multiple accounts. A-Level (or equivalent) education is required.
our culture
We continually strive to provide the best possible customer service to the recruitment companies that we support. Not only do we ensure that we go over and above to deliver our outsourced service perfectly, but we also show a genuine interest in the growth and development of our customers’ recruitment businesses.
To achieve this we know we need to invest in the best environment and culture that enables our people to perform, flourish and develop their own careers too.
our vision
To be the go-to Tech & Funding Solutions Partner for specialist recruitment agencies scaling in the UK and Internationally
Our Mission
We level the playing field for specialist recruitment agencies by providing unrivalled customer support, flexible funding, and intuitive technology that enables them to thrive
our purpose
We empower and enable passionate recruiters to scale multi-million-pound businesses
How? By living and breating our core values every day, in every decision we make and every action we take. We inspire innovation, put people first and grow together.
With great banter in our team, we are a very friendly bunch and get to enjoy a nice blend of office and home working. Flexible working can be tailored for most roles to help with personal or family commitments too.
We also enjoy many social events for example a two-night Christmas party weekend in the Lake District for staff and partners, a box at Goodwood and a boat trip in the Solent as well numerous drinks, dinners, and barbeques.