Recruitment Back-office

A recruitment back office takes care of the essential but time-consuming tasks that keep your agency running - from timesheets, expenses, payroll, and invoicing to compliance, risk management, and reporting.

Yes, you could piece together different tools to cover these areas. But when systems don’t talk to each other, you risk manual processes, errors, data mismatches, and slower decision-making. On top of that, managing multiple platforms often means higher costs, inefficiencies, and reduced capacity to focus on building great relationships with clients and contractors.

So why use recruitment back office support? Because getting this part right ensures invoices are accurate, payments are prompt, cash flow is healthy, and both contractors and clients are satisfied. It’s also the foundation for building repeat business and scaling your agency.

In short, a strong back office saves you hours of admin every week and gives you the freedom to focus on what you do best - winning new business, billing, and growing your recruitment agency.

Read more about > what recruitment back office software your agency needs.

Read more about > the true value of outsourcing your back office function.

You and your recruitment consultants get full access to 3R’s Back Office platform, with complete control over users, departments, and permissions. Unlike many systems, there are no per-user licence costs – so you can set up as many users as you like.

Your contractors and client approvers also get direct access to their 3R Portal, ensuring a smooth and transparent process.

Because the platform is cloud-based, everyone can log in anytime, anywhere, from any device with an internet connection. Data security is front and centre – with multi-factor authentication, secure hosting, and encryption keeping everything safe.

You and your recruitment consultants will be hands-on in the back-office platform, focusing on the areas that matter most:

• Managing client and placement records – entering new details and keeping dates, rates, and client contacts accurate.
• Onboarding contract assignments – handling onboarding steps like IR35 determination and hire confirmations before simply keeping an eye on timesheets, approvals, payroll and invoicing as they flow automatically.
• Securing Purchase Orders – for clients that use PO systems, ensuring that you have open and valid orders to facilitate timely invoicing.

Behind the scenes, 3R takes care of the heavy lifting for you. Our system and team support risk and compliance tasks (credit checks, underwriting, BDP insurance), and we handle payroll, invoicing, and credit control with automated precision and a human touch.

Everything is updated in real time, giving you full visibility of audit trails, financials, and performance data so you can support contractors and clients efficiently and make business decisions quickly. And if you ever need advice, our expert support team is only a phone call away.

Every contractor gets their own secure login to the 3R contractor portal. From there, they can easily upload timesheets, expenses, or Statement of Work claims - with no fixed deadlines. Contractors can check the status of every submission in real time and receive automated notifications when items are approved or paid.

The portal also stores all remittance documents contractors might need for their own records. Past and present information is fully tracked, making admin simple and giving contractors full visibility over their work and payments.

For United States business, contractors are fully managed via your Employer of Record’s timesheet and expense portals – with our integrations ensuring the data we need flows seamlessly into our system.

Clients use the 3R back-office portal to approve hire confirmations, IR35 determinations, timesheets, expenses, and Statement of Work claims. With a single login, they can view all pending actions alongside their full history across recruiters.

Invoices are also displayed in the client portal, and additional client-side users, such as Accounts Team members, can be given access whenever needed.

For United States business, it’s not a requirement for clients to have access to 3R's back office, but it remains a valuable option so they can track placements and invoice information in one place.

3R’s trusted back-office processes ensure all the right information is gathered at the right time, so accurate invoices flow out automatically and as soon as possible - every day, all day. Recruiters also benefit from built-in tools like purchase order management, to support with client invoicing requirements.

Invoices are dual-branded, showcasing your logo clearly alongside 3R’s. Our experienced credit control team then manages collections on your behalf, acting as an extension of your business with professional communication and automated client reminders.

We offer invoicing flexibility, including:

• Weekly or monthly invoicing cycles
• Consolidated invoices for ease of management
• Self-billing for RPOs
• Support for large global clients via our dedicated Accounting Team

With 3R, client invoicing is seamless and backed by expert support - giving you more time to focus on growing your recruitment business.

3R's back-office platform gives you complete visibility of your contractors, clients, and finances - all updated in real time. Every submission, approval, and status change is recorded with full, time-stamped audit trails, so contractor and client management is effortless.

Key highlights include:

• A weekly overview of all active contractors, plus the visual “wheel of fortune” tracker for approvals, payroll, and invoicing.
• Daily bank reconciliations, so you always know your client debt, credit usage, and cash flow position.
• Line-by-line statements that reduce your weekly business accountancy admin to less than 10 minutes.
• A full Reporting Suite and customisable dashboards covering compliance, admin, finances, and performance - from figuresheets and turnover to intermediary reports and purchase order tracking.

Everything is fully filterable by dates, clients, contractors, departments, or consultants, giving you a crystal-clear picture of your recruitment business at every level.

Get a demo today and see how easy it is to stay on top of your data.

The 3R Recruitment Back Office platform is designed to integrate seamlessly with the core systems recruiters rely on. We connect with leading CRMs such as Bullhorn, Firefish, and JobAdder, as well as accounting platforms like Xero - reducing data entry efforts and streamlining processes.

We’re continually expanding our integrations, so if there’s a system you’d like us to connect with, we’re always open to discussing it. Our goal is to make life easier for recruiters and every partner in the recruitment supply chain.

For recruiters operating in the United States, we also integrate with leading Employer of Record (EOR) providers. This makes contractor compliance and funding for US expansion simpler, while effortless data syncing and real-time visibility give you the confidence to grow faster.