Driving Contract Growth through operational excellence

Gerrell & Hard | Funding & Back-Office
Gerell and Hard 2026

Founded in 2011, Gerrell & Hard is a respected recruitment partner to leading brands across the Technology, Engineering and Manufacturing sectors. Driven by a mission of service, partnership and expertise, G&H is expanding a contractor proposition that reflects those values.

This interview with Simon Davey, G&H Recruitment Partner, explores how working with 3R strengthens that journey - through operational efficiency, robust compliance and risk management, exceptional service and value‑adding technology.

Pic: Simon, Joel & Jo from G&H with Kim & Kai from 3R.

Recognising the limits of a self‑funded model

As G&H’s contractor portfolio grew, the pressures on manual processes and self‑funding quickly became clear. Simon explains: “As our business grew, it became clear that a self-funded model wasn't sustainable for the level and scale of complexity we were reaching. We were quite manual in how we processed timesheets, approvals and invoices too, and it just wasn't as joined up as we needed — there were clear administration pain points.

“The more contractors we had, the more financial risk exposure we had too. We also experienced a couple of situations where we incurred some fairly substantial losses as well, due to a lack of dedicated credit control focus.

“We were interacting with some established players, who obviously had their own nuances and complexities in how they operated too. So that just highlighted for us a stronger need for safeguards and risk mitigation. We needed a more robust infrastructure, particularly around compliance, financial security and contractor management.” Simon summarised why a change became essential:

Moving away from self-funding and manual processing allowed us to put secure, scalable frameworks and systems in place to support our continued contractor portfolio growth.”

75%

Increase in Monthly Contract Turnover in 7 Months

78%

Increase in Monthly Contract NFI in 7 Months

100%

5☆ Contractor Reviews 'Super easy to use'

Discovering 3R’s complete solution

What started as a simple search for a better timesheet portal quickly shifted once the team understood the value of 3R’s offering. Simon recalls: “Joel [Co-founder] had spoken to a couple of individuals about timesheet solutions, but the feedback was that they weren't great. We’d been following 3R for a few years and as soon as we’d had a further exploratory conversation and really delved deeper into the complete solution 3R offered — it was at that point the penny dropped. He went, ‘ah, okay, this makes sense, this is exactly what we need.’

“At the time, we were seeing increased demand from clients and contractors and the benefits of a complete funding, back-office platform and outsourced credit control solution was everything that we needed.”

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Appreciating 3R’s service levels

When asked what stands out most about working with 3R, Simon didn’t hesitate:

“There are several aspects we value really highly. The Back Office portal itself is excellent. It's intuitive and data rich. It allows us to easily interact, generate reports and get key insights into our contractor portfolio, which is great.

“Absolutely the compliance support. The overseas hurdles you’ve supported with, the contacts in your network and the clear explanations of why things have to be done in certain ways. That's really, really valuable. Especially for some of our key clients where it's helped us win further business.

What we value the most is the human‑centred approach of 3R. It's fantastic. We speak to the team regularly and you feel like an extension of our business.

“We know if we've got an issue, we can get on the phone immediately. There's no ticketing or anything like that. Your customer service is fantastic. Everyone's extremely helpful and friendly. Everyone's also knowledgeable, approachable and responsive.

“One of the real bonus points is that you are proactive in asking for feedback on your products - you take it on board, build, implement and adjust certain aspects. And I don’t think a lot of businesses really do that.”

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The business impact of 3R’s Back Office

Simon shared the areas where 3R’s platform and processes make the biggest difference: “3R have added significant value across multiple areas. It gives us confidence in credit control and financial management from a contract perspective, while strengthening our reporting capabilities.

“The efficiency and reliability of contractor payments… I don't think that can be beaten in the industry. Your 48‑hour payments is such a great selling point for us. When I speak to contractors and say we pay within 48 hours, that stands out - contractors think it’s incredible. It’s why contractors choose us; it supports their own cash flow too.

“The simplicity and professionalism of your back office platform has been received well by our clients. We get great feedback without asking for it, saying the system and process works incredibly well. One‑click approvals, visible audit trails, data that marries up for all users, all on the same system.

“From a business point of view, the real value add — with contractors and clients confident with the platform, streamlined processes and finding it very easy to use — is that they're happy to push more work our way.”

Strengthening Growth Plans with 3R

Looking ahead, Simon sees 3R remaining central to how the business scales:

“The partnership with 3R has played a key part in helping us win new business. With this platform and with the support 3R provides, we have the foundation to significantly accelerate our contractor offering.

3R gives us confidence to grow, to meet increased client demand and deliver a more comprehensive service.

“With 3R’s credit control support we also understand where we can grow, can have open conversations with clients and manage our financials to the best of our ability. We know we’re operating compliantly, and decisions are being made within the right frameworks to keep our business healthy – we’re now operating in a controlled way and managing our risk openly.”

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Being ex-recruiters, we're always happy to talk! Get in touch with our experienced team to explore a solution that will meet your needs and surpass your expectations.

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