W&P Partners

From Roadblocks to Results: How W&P Partners Transformed Their Back-Office with 3R
We sat down with Dan Paine of W&P Partners to discuss their decision to switch to 3R.
Despite being a young and ambitious agency in the legal recruitment sector, W&P quickly realised that their existing back-office provider was holding them back.
Why W&P Partners Made the Switch to 3R
“As our business grew, we needed a seamless, efficient process for payroll and client invoicing,” Dan explained. “But our provider’s lack of flexibility and outdated technology made even simple tasks frustrating. Reporting insights were minimal, and poor customer service left us feeling unsupported. We knew it was time for a change.”
A recommendation from a client led W&P to 3R, and from the first call, the difference was clear. “From the initial demo, 3R’s customer service was exceptional. Everything just clicked into place, I felt at ease. It was obvious, we had to move on to a better provider.”
+200%
NFI Growth in 3 Months with 3R
Zero aged debt
Improved cash flow
100%
Reduction in Payroll Issues
Top 3 Reasons W&P Partners Chose 3R
When asked why W&P Partners made the switch, Dan highlighted three key reasons:
✅ A Smarter Technology Platform
"3R’s technology streamlines everything. It’s clear, simple, and provides all the information you need. Especially from a compliance perspective, it’s a game-changer."
✅ Faster, More Efficient Payroll
"It’s the efficiency of it. Payments getting processed within a couple of working days is really beneficial. For contractors, it’s huge, they love me for that."
✅ Strong Relationships & Proactive Support
Speaking about his account manager, Dan shared: "I love talking to you every time I pick up the phone. You always have the answer or, if not, you come back to me within five or ten minutes. You can’t ask for better than that. I work with a lot of businesses, and people just aren’t as proactive."
Making the Move: A Smooth and Stress-Free Transition
Dan acknowledged that switching providers can feel like a big undertaking, with many moving parts affecting contractors and end clients. However, 3R made the process effortless. "The process was really smooth," he shared. "There was no stress, everyone knew what was going on, and everything happened organically."
Reflecting on the support he received, Dan added:
"You really put me at ease. Well, the whole team did. I spoke to several people throughout the transition, and the step-by-step guidance was clear, concise, and proactive. Communication was excellent from every angle. Absolutely seamless."
What Makes 3R Stand Out?
For Dan, 3R isn’t just a service provider, they’re a true partner. He values the shared mindset and commitment to building lasting relationships that benefit everyone involved, creating the perfect foundation for long-term success.
"I want to work with people who think the same way, and that’s why I see this relationship lasting for many, many years. I trust that if I have any issues or concerns, they’ll be dealt with proactively. I like to get things done - there’s nothing worse than chasing and waiting for days for a resolution. My goal is to make my clients happy and ensure they receive the same great service my contractors do."
Beyond efficiency, Dan appreciates the personal connection with 3R. "I enjoy what I do, and I believe strong relationships make all the difference. You get more out of people that way. I’d always be happy to help 3R because I know you’re doing exactly the same for me. And that’s what a strong partnership is all about."
Looking Ahead: Growth Without Limits
With a solid, reliable foundation in place, W&P Partners is set for rapid expansion. Their streamlined system, backed by 3R, allows for increased placement volumes without limitations - making growth not just possible, but scalable.
Looking ahead, W&P is focused on new hires, national and international expansion, and reinvesting working capital to fuel their ambitions. With 3R as their funding and back-office partner, the journey is well underway.
"Our plans are to grow even faster and expand. I’d like to see 20 recruiters at W&P, build a strong presence nationally, and move into Europe and America. To do that, we need to manage people effectively and support them to get the best results."
Dan is also preparing for his own evolution within the company. "I’d like to transition into a more strategic role, driving the business forward. With 3R’s support, everything we envision could happen in the next two to three years."
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